Esthetician Associate
4 weeks ago
The role of a Waxing Specialist at European Wax Center is to represent the company in a professional and consistent manner while upholding its core values.
A Waxing Specialist's primary goal is to educate guests on the benefits and frequency of waxing while performing waxing services.
As a licensed skin care specialist, they're also responsible for educating guests on proper skin care in conjunction with our exclusive product portfolio, Strut 365TM.
A Waxing Specialist is able to work with like-minded individuals who share in their excitement and passion for Revealing Beautiful Skin.
Even better, a Waxing Specialist shapes the future of European Wax Center and supports guests in feeling gorgeous, radiant, and confident in their own skin.
Responsibilities and Duties- Providing the highest quality wax service while maintaining a cheerful and positive attitude.
- Responsible for educating all guests on European Wax Center's 4 Step to Gorgeous ProcessTM.
- Responsible for educating all guests on European Wax Center's product portfolio, Strut 365TM and demonstrating products on guests.
- Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing.
- Responsible for educating guests on current in-center promotions.
- Establish and maintain professional relationships with guests.
- Responsible for maintaining a thoroughly clean wax suite at all times.
- Retain guests through pre-booking.
- Responsible for maintaining and exceeding center and individual goals.
- Responsible for adhering to the assigned schedule by management and availability provided during application process.
- Responsible for finding coverage and ensuring no guests are currently booked when requesting days off from assigned schedule.
- Adhering to the reservation book managed by the GS Associate.
- Responsible for arriving to work on time wearing the appropriate dress code and name tag.
- Participation in community events and street team marketing when requested.
- Participate in all Weekly Strut Sessions (If Strut Session is on a day an associate is not scheduled, the associate will attend a minimum of 1 Strut Session per month).
- Participate on Strut Bloomfire by actively commenting on questions and posts.
- Responsible for creating a memorable guest experience by utilizing EWC terminology, and tailoring the scripts and standard responses while working in the location.
- Responsible for following all corporate policies and procedures.
- Must hold a current Full Service Esthetician or Cosmetology License.
- Willing to learn and perform new waxing techniques.
- Comfortable performing all body and facial waxing services offered at EWC.
- Ability to work flexible days and hours.
- Ability to work weekends.
- A positive, friendly, upbeat and personable demeanor.
- Ability to receive and implement feedback.
- An ability to work independently with limited supervision.
- Ability to work in a fun, fast-paced environment.
- A professional appearance at all times.
- A strong desire to work with others and engage new associates with energy and enthusiasm for EWC.
- Full understanding of the EWC values, vision and strategy.
- Sales experience is preferred.
- Required license or certification: Cosmetology or Esthetics
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