Maintenance Manager BTR- Residential

2 weeks ago

Stow, Ohio, United States BH Full time
Job Summary

We are seeking a highly skilled Maintenance Manager Build to Rent to join our team at BH Management Services. As a key member of our maintenance team, you will be responsible for coordinating the work of employees who repair and maintain our buildings and facilities. Your primary focus will be on ensuring the smooth operation of our properties, including preparing work schedules, assigning tasks, and overseeing the work product.

Key Responsibilities
  • Coordinate and assist with responding to resident and management requests for the property, ensuring timely and effective resolution of issues.
  • Complete weekly and daily maintenance employee schedules, communicating assignments to maintenance staff and assisting with touring properties to identify needed maintenance and liability hazards.
  • Exhibit strong ability to use independent judgment to determine actions to be taken, priorities, emergencies, and other critical tasks.
  • Responsible for the daily upkeep of grounds and appearance of properties, including assistance with interior and exterior rehabilitation and construction projects.
  • Responsible for the upkeep and security of all property-issued tools.
  • Keep abreast of relevant industry issues, government regulations, and restrictions concerning maintenance procedures and incorporate them into planning and decision-making.
  • Participate in site staffing needs in conjunction with the Community Manager Build to Rent.
  • Assess training needs of employees, provide input for needed training programs, coordinate and schedule appropriate training, and ensure compliance with BH program guidelines.
  • Diagnose problems and make repairs in areas such as HVAC, electrical, plumbing, carpentry, drywalling, interior and exterior structural, appliances, and apartment make-readies.
  • Assist with monitoring resident satisfaction and ensure follow-up on results by property maintenance staff.
  • Deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities, and supervising employees.

Requirements
  • Minimum of two years or more experience with progressive maintenance, safety, and all major types of heating and air conditioning, construction background including, but not limited to: foundations, framing, roofing, plumbing, and electrical.
  • Working knowledge of building maintenance, repair, and preventative maintenance programs, irrigation and pool systems, large and small appliance repair.
  • Ability to work remotely if necessary.
  • A positive, motivating, and team-oriented attitude.
  • Strong organization skills, being able to manage warranty requests with multiple vendors.
  • Basic computer skills/knowledge required to perform job functions.
  • Ability to work independently with minimal supervision and excellent time management skills, ability to prioritize work functions.
  • Strong communication and interpersonal skills, and a positive, team-oriented attitude.
  • Ability to work with a diverse group of people and customers.
  • Required to provide own industry-specific hand tools.
  • A valid driver's license and/or reliable transportation required.
  • Ability to travel to and work onsite up to a minimum of 95% of the time.

Preferred Qualifications
  • HVAC certification.
  • E.P.A Certification required (Type II domestic HVAC systems).
  • CPO (Certified Pool Operator) required.
  • CAMT preferred or ability to obtain within the first year of employment.
  • HVAC, supply purchasing, and bidding experience helpful.
  • E.P.A 410A certification preferred or ability to obtain within the first year of employment.
  • Working knowledge of Microbial Growth preferred.

Work Schedule

8am-5pm, Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including on-call needed to meet business needs. Traveling to and working onsite up to a minimum of 95% of the time.


BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.

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