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Logistics Coordinator

2 months ago

Milpitas, California, United States HD Supply Full time
Job Summary

Makes deliveries to customers using a company-provided or rental vehicle. Maintains records of deliveries, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. This position requires operation of a company or rental vehicle, and this operation may be done during the average work week. If selected for this position, the company will continuously monitor Motor Vehicle Records (MVRs). A requirement of this position is an acceptable MVR status and a valid driver's license.

Key Responsibilities
  • Delivers customer orders safely within a service area, including interfacing with customers on order issues.
  • Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment.
  • Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
  • Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
  • Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders.
  • Prepares and maintains vehicle and customer order records in accordance with company policies and procedures.
  • Contacts customers to provide updates on delivery statuses.
  • Provides feedback to management on escalated customer service and sales-related issues.
Work Environment
  • Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
  • Typically requires overnight travel less than 10% of the time.
Requirements
  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
Benefits
  • Medical (with Prescription drug coverage), dental, and vision plans
  • Health care and Dependent Care FSA (as applicable)
  • 401(K) with company match
  • Paid Holiday, Vacation, Personal Time, and Wellness Day
  • Paid Sick Time
  • Life and Accidental Death & Dismemberment Insurance
  • Short and Long-term Disability Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Whole Life insurance
  • Commuter Benefits
  • Tuition Reimbursement
  • Employee Assistance Program
  • Adoption and Surrogacy Assistance