Employment Verification Program Manager

4 weeks ago


Springfield, Illinois, United States State of Illinois Full time
Job Summary

The State of Illinois is seeking a highly skilled and motivated individual to serve as an Employment Verification Supervisor in the Department of Healthcare and Family Services. This role will oversee the Employment Verification program, ensuring the accurate and timely verification of employment for child support cases.

Key Responsibilities
  • Plan, manage, and evaluate the Employment Verification program
  • Direct and evaluate the review of individual cases where responsible relatives are delinquent in their child support payments
  • Confer with CSS' main Springfield office and with the Bureau of Fiscal Operations to coordinate activities
  • Act as liaison between the Division of CSS and employers, Circuit Clerks, the Attorney General, the State's Attorneys, and other states in the interpretation of programs and procedures
  • Represent the bureau as a liaison with legal representatives regarding case balance determinations and application of child support law
Requirements
  • Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of college preferably with coursework in business or public administration
  • Requires one (1) year of responsible administrative experience in a public or business organization, or completion of an agency approved professional management training program
Preferred Qualifications
  • Two (2) years of administrative experience interpreting and/or applying state and federal policy as it relates to child support
  • Two (2) years of experience analyzing financial distribution, Database Cleanup, and data reconciliation in a Statewide Database System data processing
  • Two (2) years of professional experience developing and implementing operational policies, goals, and objectives for a child support program in accordance with state and federal regulations
  • Two (2) years of experience working in the child support field
  • One (1) year of experience supervising staff
Working Conditions

This position requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information. The ability to utilize and maintain state-issued equipment such as a laptop is also required. Travel may be necessary in the performance of duties, with overnight stays as appropriate.



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