Claims Support Specialist

7 days ago


Allentown, Pennsylvania, United States PMA Companies Full time

PMA Companies is seeking a highly skilled Claims Support Specialist to join our team. As a Claims Support Specialist, you will be responsible for providing accurate and timely resolution to claims customer service inquiries, advising clients by telephone of status of claims inquiries, and coordinating client follow-ups with appropriate claims adjusters.

Key Responsibilities:

  • Resolve claims customer service inquiries in a timely and accurate manner.
  • Communicate effectively with clients to provide updates on claim status.
  • Work closely with claims adjusters to ensure seamless communication with clients.

The ideal candidate will have previous experience in a call center environment, excellent communication and organizational skills, and the ability to problem solve and work independently. Knowledge of medical terminology and PMA Claims Systems is also a plus. This is a fantastic opportunity to join a dynamic team and contribute to the success of PMA Companies.

**Estimated Salary:** $52,000 - $70,000 per year, depending on experience.



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