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Cafe Team Leader/Barista

2 months ago

Hurst, Texas, United States ECI Management Group Full time

ECI Management Group is seeking a dedicated Cafe Team Leader/Barista to join our dynamic team.

As a Barista, you will play a crucial role in guiding customers through our extensive beverage selection, offering personalized recommendations, promoting special items, and efficiently processing orders. In your capacity as Team Leader, you will supervise the preparation of deli products for retail sale.

Your primary goal will be to ensure that every guest enjoys a superior beverage experience.

Key Responsibilities:

  • Welcome customers warmly upon entry
  • Provide drink menus and address inquiries about ingredients
  • Accurately take orders while considering specific preferences
    • e.g. coffee blend choices
    • dairy alternatives
    • sugar levels
  • Craft beverages according to established recipes
  • Serve drinks with care
  • Offer prepared food items such as
    • parfaits
    • sandwiches
    • muffins
  • Handle payment transactions (cash and credit)
  • Maintain cleanliness in the bar area
  • Ensure brewing equipment is functioning properly
  • Report any maintenance issues
  • Adhere to health and safety standards
  • Relay customer feedback and suggest new menu items to management
  • Manage daily financial deposits
Ideal Candidate Profile:
  • Demonstrated experience in leading, mentoring, and developing a team within a customer-centric retail environment
  • Proven ability to enhance team performance and drive business growth
  • Strong problem-solving and decision-making capabilities
  • Highly organized and detail-oriented with multitasking abilities
  • Effective prioritization and delegation skills
  • Proficient in Microsoft Word, Excel, and Outlook
  • Excellent verbal and written communication skills in English

We offer various shifts to accommodate your schedule.

Compensation: $18 per hour