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Retail Assistance Coordinator

2 months ago

Belton, Texas, United States Heart of Texas Goodwill Industries, Inc. Full time
Job Overview

Location
Belton, TX

Employment Type
Full Time

Compensation
$11.00 Hourly

Position Summary

As a vital member of our team, you will assist in the daily operations of our store. Your role will be crucial in providing excellent service to our customers and ensuring a welcoming environment.

Key Responsibilities:
  • Welcome customers warmly upon entry.
  • Guide customers in locating products and addressing inquiries.
  • Remove expired items from display areas.
  • Maintain cleanliness and organization of display areas, including special exhibits and shelves.
  • Monitor and manage dressing rooms and restrooms as necessary.
  • Be vigilant against theft.
  • Receive donations and guide donors to the appropriate area; issue receipts when required.
  • Assist in hanging clothing in production as needed.
  • Ensure cleanliness throughout the store, including restrooms.
  • Restock merchandise on the sales floor.
Leadership Attributes

Non-Supervisory Leader

Our Team Values

Emotional Intelligence and Respect
Understand the impact of your actions on others and respond appropriately. Manage personal emotions and escalate sensitive matters to management when necessary.

Integrity
Demonstrate reliability and professionalism through honest actions.

Adaptability and Innovation
Embrace new ideas and collaborate to enhance processes.

Interpersonal Skills
Foster relationships and communicate effectively with others.

Commitment to Personal and Team Development
Engage in required training and pursue continuous learning opportunities.

Community Engagement

Alignment with Mission, Vision, and Values
Act in accordance with the organization's mission and values.

Diversity, Equity, and Inclusion
Collaborate effectively with individuals from diverse backgrounds.

Community Service
Demonstrate a desire to contribute positively to the community.

Commitment to Excellence

Customer Service Focus
Achieve performance goals while delivering exceptional service to customers and donors.

Business Acumen
Make informed decisions and apply learning effectively across various situations.

Accountability
Take responsibility for personal actions and care for company resources.

Qualifications

Requirements
To succeed in this role, candidates must fulfill the essential duties satisfactorily. The following qualifications are representative of the skills and abilities required. Reasonable accommodations may be made for individuals with disabilities.

All candidates must pass a drug screening and a criminal background check.

Education
All educational backgrounds are welcome; relevant experience or training may be considered.

Language Skills
Proficiency in English is preferred.

Mathematical Skills
Basic addition and subtraction skills are preferred.

Reasoning Ability
Ability to follow simple instructions and manage standardized situations.

Certificates and Licenses
Forklift operation certification is required through company training.

Physical Requirements
The physical demands outlined here are representative of those required to perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.

While performing the duties of this position, the employee:
  • Must be able to stand and walk for extended periods.
  • Must be able to use hands for handling and reaching.
  • Must have sufficient vision and dexterity to identify and classify items.
  • Must be able to lift and carry up to 25 pounds regularly and up to 100 pounds occasionally.
  • Must be able to follow instructions accurately.
Work Environment

The work environment characteristics described here are typical for this role. Reasonable accommodations may be made for individuals with disabilities.

While performing the duties of this job, the employee may be exposed to outdoor weather conditions, fumes, airborne particles, and varying noise levels.