Lodge Experience Specialist

6 days ago


Mount Vernon, Washington, United States Getaway House Inc Full time
About the Role
The Evening Lodge Keeper is a vital member of our resort staff, responsible for ensuring our guests have an exceptional experience during their stay. In this role, you will provide top-notch customer service, respond to guest requests, and maintain a clean and safe environment. We are looking for a highly motivated and enthusiastic individual who is passionate about delivering outstanding hospitality.

You will be responsible for monitoring the Outpost for any potential issues that could disrupt guest interactions and experience. You will also be expected to follow up with guest requests in a timely and professional manner, launder and fold all linen, and be willing to do any job that is needed by your team. Additionally, you will create and execute ideas to surprise and delight guests.

**Key Requirements:**
  • Excellent customer service skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Ability to maintain a clean and safe environment.


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