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Diagnostic Imaging Specialist
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Diagnostic Imaging Specialist
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Diagnostic Imaging Specialist
2 days ago
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Critical Care Specialist
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Lincoln, Nebraska, United States Lark Medical Staffing Full timeWe are seeking a dedicated Critical Care Specialist to join our team at Lark Medical Staffing. As an Intensive Care Unit Registered Nurse, you will provide patient care in various healthcare settings, collaborating with teams to develop comprehensive patient care plans.Key Responsibilities:Deliver high-quality patient care in fast-paced ICU and Critical Care...
Strategic Staffing Specialist
2 weeks ago
One Call is a leading provider of care coordination services, and our mission is to get people the care they need when they need it. We believe in staying committed to our core values of Think Big, Go Fast, Deliver Awe, and Win Together, which enables us to positively impact the lives of injured workers we serve and help them get back to the things that matter most in life.
About the Job:
We are seeking a skilled Capacity Planner II to join our workforce operations team. In this role, you will be responsible for analyzing contact center trends to forecast workload and staffing requirements. You will apply advanced knowledge of various forecasting methodologies and tools to determine proper staffing needs based on forecasted demand and create schedules in WFM tools. Your expertise will be invaluable in ensuring that we meet our service level commitments and deliver exceptional customer experiences.
To be successful in this role, you will need a bachelor's degree and 4-5 years of experience in operational and strategic workforce planning and analysis, preferably in a call center environment. You should possess strong analytical skills, be detail-oriented, and have excellent verbal and written communication skills. Additionally, you should be proficient in Microsoft Office, particularly Excel, and have experience working with workforce management systems like Genesys.
We offer a competitive salary range of $55,700 - $83,500 and a comprehensive benefits package that includes opportunities to work from home, paid development hours, and a generous PTO policy.