Resident Life Supervisor

2 weeks ago

Carol Stream, Illinois, United States Covenant Living Communities Full time
Resident Life & Transportation Supervisor

We are seeking a highly motivated and organized individual to join our team as a Resident Life & Transportation Supervisor. This role is responsible for planning, coordinating, and implementing a full life enrichment program and volunteer program, as well as managing the Transportation Department.

Key Responsibilities:
  • Collaborate with the Director of Resident Services to plan and implement social and recreational programs on campus, including structured individual and group activities, as well as resident-led events.
  • Ensure that all programming aligns with Covenant Living's LifeConnect philosophy.
  • Support and assist in the marketing of programs to the community and staff.
  • Plan for and escort residents to events outside the facility, such as educational outings, special trips, musical performances, and other off-campus trips, while remaining in compliance with CL Policy.
  • Collaborate with the Resident Life Director in the coordination of the resident and community volunteer program.
  • Develop and direct the volunteer program, including recruiting, scheduling, and coordinating volunteers for the campus.
  • Coordinate with other departments in the planning, implementation, and facilitation of events.
  • Periodically, this position will be responsible for planning, coordinating, and implementing larger-scale events.
  • Update on-campus TV channel.
  • Utilize other methods of formal communication to residents and staff, such as the monthly newsletter, information board, etc., appropriately.
  • Provide newsletter editing as needed.
  • Stay current with trends in the field of recreational programming for older adults and assure that Covenant Living standards for activity programs are met or exceeded.
  • Provide welcome and orientation as new residents move-in.
  • Schedule and coordinate campus vehicles and drivers for area appointments, maintaining safety standards while driving and loading/unloading.
  • Supervise the drivers and develop and manage a daily, weekly, and monthly schedule, making adjustments as needed and being flexible to provide transportation outside of schedule when possible.
  • Interview, hire, coach, train, discipline, and conduct performance evaluations for drivers, handling drivers' time cards and time off requests, ensuring compliance with DOT regulations and CDL drivers' required documents.
  • Promote and maintain good relations with customers, residents, families, staff, and visitors.
  • Schedule routine maintenance on company vehicles used for transportation.
  • Assure compliance with Covenant Living policies and procedures and state and federal regulations.
  • Perform other duties as assigned by the Resident Life Director and/or Administrators, subject to change based on operational and business needs.
Requirements:
  • Bachelor's Degree in a related field, preferred.
  • Training or experience in activities, crafts, recreation, or a related field.
  • Experience in working with senior adults and in retirement community operations.
  • Must have a current Illinois driver's license and a good driving record for transporting residents to off-campus activities.
  • Excellent computer skills, including Word, Excel, Publisher, PowerPoint, and Outlook.
  • Willingness to learn and contribute to the LifeConnect Profile software and campus TV software is essential.
  • Possess excellent communication skills (English, oral and written) with poise and confidence in personal contact with residents, staff, and/or the general public.
  • Highly motivated individual who demonstrates organizational, planning, and interpersonal skills, initiative, and the ability to follow through.
  • Ability to understand the needs of the aging adult and demonstrate an understanding of customer service.
Benefits:
  • Medical, dental, and vision insurance.
  • Employer-paid group term life and disability.
  • Paid Time Off (PTO) and six paid holidays.
  • 403(b) with a 3% employer match.
  • Fitness center use at most facilities.
  • Various voluntary benefits, including life, AD&D, tuition assistance and scholarships, employee assistance program, legal services, home/auto insurance, discount purchasing program, and pet insurance.

Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

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