Member Services Coordinator Part Time Position

7 days ago


Lebanon, Indiana, United States YMCA Full time
Overview
The Member Services Supervisor position at the YMCA offers a unique opportunity to make a meaningful impact in our community. As a key member of our team, you will play a critical role in delivering exceptional member experiences and driving business results.

Responsibilities:
- Deliver high-quality member service through effective communication, problem-solving, and conflict resolution
- Supervise and mentor Member Services staff to ensure excellent service delivery
- Collaborate with senior leadership to develop and implement strategies that drive membership growth and retention
- Analyze data and metrics to inform decision-making and optimize business outcomes

Requirements:
- 3+ years of experience in customer-facing roles or supervisory positions
- Proven track record of delivering exceptional member service and driving business results
- Strong analytical and problem-solving skills
- Ability to work effectively in a fast-paced environment

Benefits:
- Competitive annual salary: $70,000-$80,000 based on location and experience
- Comprehensive benefits package including health, dental, and vision insurance
- Generous paid time off and holidays
- Opportunities for professional growth and development within the YMCA

Why Join the YMCA?
We are committed to fostering a culture of inclusivity, respect, and empathy. Our employees are passionate about making a difference in their communities and take pride in their work. If you share our values and are looking for a challenging and rewarding career opportunity, we encourage you to apply.

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