Nurse Triage Specialist
6 days ago
We are seeking a skilled Nurse Triage Specialist to join our team at Duly Health and Care in Olympia Fields/Orland Park Clinics. As a key member of our OBGYN department, you will play a vital role in providing exceptional patient care and service excellence.
About the RoleThis is a full-time position with regular hours from Monday to Friday, 8:00 am to 5:00 pm. No evenings, weekends, or holidays. You will be responsible for:
- Triage Phone Response: Assessing patient health concerns via telephone interaction, using physician-approved protocols, and providing education and crisis intervention as needed.
- Patient Documentation: Maintaining accurate and detailed patient records, posting test results, and documenting patient education provided.
- Clinical Resource for Staff: Facilitating patient care by performing and delegating tasks, being aware of coding and reimbursement issues, and assisting new staff members.
As a Nurse Triage Specialist, you will utilize current nursing practices to provide patient-centered care while exemplifying service excellence, care, concern, respect, and cooperation. You will also function as a patient advocate by being the initial point of contact for patient-related issues.
RequirementsTo be successful in this role, you will need:
- Current RN licensure in nursing
- Knowledge of nursing skills in accordance with nursing standards in the Nurse Practice Act
- Knowledge of OSHA and HIPAA
- A minimum of one year of professional nursing experience in a clinical or hospital setting (new grads considered under specific circumstances)
We offer a comprehensive benefits package, including:
- Comprehensive medical, dental, and vision benefits
- Employer-provided life and disability insurance
- $5,250 Tuition Reimbursement per year
- Immediate 401(k) match
- 40 hours paid volunteer time off
- A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
- 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members
The estimated salary for this position is $70,000-$90,000 per year, based on location and experience.
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