Insurance Policy Advocate

4 weeks ago


Marble Rock, Iowa, United States State Farm Insurance Full time

As an Insurance Policy Advocate at State Farm Insurance, you will be working in a dynamic environment where you can utilize your exceptional communication skills to provide top-notch customer service. This role is ideal for individuals who are passionate about helping others and want to make a positive impact in their community.

About the Role

In this position, you will be responsible for assisting customers with inquiries, complaints, and policy changes. You will also be required to provide accurate and timely information regarding insurance products and services. Additionally, you will process policy applications, renewals, and cancellations, handle billing and payment inquiries, and resolve customer issues and complaints in a professional and efficient manner.

Key Responsibilities
  • Assist customers with inquiries, complaints, and policy changes
  • Provide accurate and timely information regarding insurance products and services
  • Process policy applications, renewals, and cancellations
  • Handle billing and payment inquiries
  • Resolve customer issues and complaints in a professional and efficient manner
Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should also be able to maintain accurate customer records and update information as needed. Furthermore, you will need to follow company policies and procedures to ensure compliance with insurance regulations.

What We Offer

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please apply today.


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