Pool Experience Manager
3 days ago
Are you a creative and customer-focused individual who can bring a unique experience to our pool areas? We're looking for a Pool Concierge to join our team at Concord Hospitality
About the Role:The ideal candidate will be responsible for creating an exceptional experience for our guests at the pool, providing superior customer service, and collaborating with our team to develop innovative programming and events. This role will also involve sourcing new and maintaining existing networks of creative partners, vendors, and other stakeholders to enhance the pool experience.
Key Responsibilities:- Create a unique and memorable experience for our guests at the pool
- Source new and maintain existing networks of creative partners, vendors, and other stakeholders
- Collaborate with our team to develop innovative programming and events
- Provide exceptional customer service and respond to guest needs
- Work closely with our Guest Service Manager to ensure seamless execution of initiatives
- Source vendors and maintain vendor relationships
- Attend property meetings and communicate ongoing and upcoming programming and events to the property management team and staff
- Exceptional verbal and written communication skills
- Creativity, motivation, and customer service orientation
- Ability to work independently and manage projects effectively
- Organized and detail-oriented
- High School graduate or higher
Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
Physical Demands:While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.
Benefits:- Competitive Pay
- Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
- 401(k) Retirement Program with company contribution - FREE MONEY
- Discounted hotel room night program (Concord, & Marriott)
- Group Life Insurance equal to your annual salary
- Voluntary Short- and Long-Term Disability programs
- Verizon Wireless discount - save up to 18% off your billing a month with our partnership with Verizon
Proud to be an EEO employer M/F/D/V and maintain a drug-free work environment.
*Management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.*
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