Retail Service Operations Manager

1 week ago


Gardena, California, United States Marukai Corp. Full time
About the Role

The Customer Service Assistant Department Lead will be responsible for overseeing the daily operations of the Customer Service department, ensuring excellent customer service and meeting sales goals.

Key Responsibilities:

  1. Manage a team of employees, providing guidance and support as needed
  2. Schedule employees, including approving/rejecting time off requests
  3. Place daily/weekly orders with the guidance of the Department Lead
  4. Provide excellent customer service, engaging in suggestive selling and other sales techniques
  5. Bag merchandise, assist in returning shopping carts and baskets to designated areas, and report irregular issues to the Department Lead
  6. Exceed sales goals, opens/closes cash registers, counts cash and transactions, checks IDs, processes purchases, and conducts transactions professionally
  7. Work various shifts, organize and stock display areas, maintain the condition of the Customer Service Section, and support promotional activities

Requirements:

  • High School Diploma or GED equivalent
  • Must be 18 or older
  • Able to use job-related equipment, such as slicers and scales
  • 1-2 years of work experience in a similar environment preferred
  • CAL Food Handling license or ability to acquire one
  • Able to lift up to 50 pounds without aid

Benefits:

  • Employee Discount
  • Paid Time Off
  • Full-Time Position
  • Health Insurance
  • Supplemental Insurance available for Life and Disability
  • 401(K) after one year


  • Gardena, California, United States CALPAK Full time

    At CALPAK, we are seeking a seasoned Customer Experience and Retail Operations Manager to drive our customer satisfaction, operational efficiency, and sales growth. This role reports directly to the Senior Manager of Customer Experience and Retail Operations, working closely with colleagues in retail, digital, marketing, operations, and production...


  • Gardena, California, United States United Pacific Full time

    About United PacificUnited Pacific is a leading retailer offering a wide range of products and services. Our team is dedicated to providing exceptional customer service and driving business growth through innovative strategies.Sales Associate RoleWe are seeking a highly motivated Sales Associate to join our team at one of our store locations. The successful...


  • Gardena, California, United States CALPAK Full time

    Job SummaryWe are seeking an experienced Customer Experience Operations Manager to join our team at CALPAK. The ideal candidate will have a strong background in customer service and retail operations, with excellent leadership skills and a passion for building excellent customer experiences.About the Role:Leverage workflows, automations, and AI to enhance...


  • Gardena, California, United States Big 5 Full time

    About the RoleWe're seeking a highly motivated Sales Floor Associate to join our team at Big 5. As a Sales Floor Associate, you'll be responsible for delivering exceptional customer experiences, operating the point-of-sale system, and maintaining a well-organized store environment. If you're passionate about working in retail and enjoy building strong...

  • Operations Manager

    3 weeks ago


    Gardena, California, United States K-1 Speed Inc Full time

    Job DescriptionWe are seeking an experienced Shift Supervisor to join our team at K1 Speed Inc. This is a full-time position that requires a strong leader who can motivate and train staff to provide exceptional customer service. The successful candidate will have previous supervisory experience and a successful track record in the hospitality or...


  • Gardena, California, United States CALPAK Full time

    CALPAK is seeking a talented and results-driven Retail Operations and Customer Experience Director to lead our customer experience and retail operations teams. As a senior leader, you will be responsible for driving our customer satisfaction, operational efficiency, and sales growth.We offer a competitive salary range of $90,000-$115,000 per year, based on...


  • Gardena, California, United States 7 Leaves Cafe Full time

    Job OverviewThe Store Operations Manager will be responsible for overseeing the daily operations of a 7 Leaves Cafe location. This includes managing staff, maintaining high customer satisfaction levels, and ensuring the store's financial performance is meeting expectations.This role demands strong leadership skills, excellent communication abilities, and a...

  • Operations Manager

    3 weeks ago


    Gardena, California, United States K-1 Speed Inc Full time

    Job Overview:">K-1 Speed Inc is seeking a highly motivated and experienced Shift Supervisor to join our team in Texas. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our indoor electric kart racing facility.Salary: $45,000 - $60,000 per year, depending on experienceJob Description:In this role,...


  • Gardena, California, United States CALPAK Full time

    We are looking for a highly motivated and experienced Assistant CX and Retail Lead to join our team at CALPAK. As a key member of our retail operations and customer experience team, you will play a crucial role in driving our business forward.The estimated annual salary for this position is $80,000-$100,000, depending on the candidate's background and...


  • Gardena, California, United States Marukai Corp. Full time

    About Marukai Corp.Marukai Corp. is one of the fastest-growing retail companies in the nation, offering a wide selection of Japanese and Hawaiian imported grocery and retail products. Our stores provide customers with a unique shopping experience that combines fresh, seasonal, and variety of foods.Job OverviewWe are immediately hiring a Customer Service...


  • Gardena, California, United States CALPAK Full time

    We are seeking an experienced Assistant Manager of Customer Experience and Retail Operations to join our team at CALPAK. The ideal candidate has experience in customer service and/or retail operations, with an excitement for new challenges and a passion for building excellent customer experiences.Job Summary:This role will be responsible for supporting the...


  • Gardena, California, United States WSS Foot Locker Full time

    Job DescriptionWe are seeking a skilled Pricing and Retail Math Specialist to join our team at WSS/Foot Locker. This role is responsible for developing pricing strategies that align with business objectives and market dynamics, driving revenue growth and profitability.About WSS/Foot LockerWSS is the premier footwear retailer in the U.S., operating...

  • Retail Team Member

    1 month ago


    Gardena, California, United States The Kroger Company Full time

    About The Kroger CompanyThe Kroger Company is one of the largest retailers in the United States, operating over 2,700 stores across the country. We're committed to delivering high-quality products and services to our customers while creating opportunities for our employees to grow and succeed.As a Retail Team Member at Kroger, you'll play a critical role in...


  • Gardena, California, United States CALPAK Full time

    About the JobCALPAK is looking for an exceptional Retail and CX Team Lead to drive customer satisfaction, operational efficiency, and sales growth. As a key member of our team, you will work closely with colleagues in various departments to implement new tools and platforms across customer service channels.About the Role:Work closely with the Senior Manager...


  • Gardena, California, United States Marukai Corp. Full time

    About Marukai Corp.">We are a rapidly growing retail company with a focus on providing a wide selection of Japanese and Hawaiian imported grocery and retail products. Our customers enjoy a unique shopping experience that combines the best of both worlds. We're seeking a Customer Service Assistant Department Lead who can help us maintain our high standards of...


  • Gardena, California, United States Sam's Club Full time

    About UsSam's Club is a membership-based warehouse club offering a wide selection of products and services to its members. Our mission is to provide an exceptional shopping experience for our members, while maintaining a culture of inclusivity, respect, and community involvement.Job DescriptionWe are seeking a Retail Sales Associate to join our team at Sam's...


  • Gardena, California, United States Skechers U.S.A. Full time

    About UsSkechers U.S.A. is a leading global brand that specializes in developing and marketing lifestyle and performance footwear, apparel, and accessories. Our mission is to deliver comfortable, stylish, and innovative products to customers worldwide. We operate over 5,200 retail locations across various channels, including department and specialty stores,...

  • Operations Manager

    3 weeks ago


    Gardena, California, United States K-1 Speed Inc Full time

    Job DescriptionK1 Speed Inc is a leading provider of indoor electric karting services. As a Shift Supervisor, you will play a key role in ensuring the smooth operation of our facilities.Responsibilities include:Cash handling duties, including preparation of tills and change fundsEnsuring that all staff adhere to correct cash handling proceduresScheduling and...


  • Gardena, California, United States Caffe Luxxe Full time

    Executive Management Opportunity at Caffe LuxxeCaffe Luxxe, a pioneering coffee company in Los Angeles, is seeking an experienced Director of Operations Strategist to join our senior leadership team. This key role will drive operational excellence, strategic planning, and business growth across our 8 cafes and roastery.Estimated Salary: $120,000 - $180,000...


  • Gardena, California, United States CVS Health Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment? As a Healthcare Support Specialist at CVS Health, you'll have the opportunity to work with a dynamic team to provide personalized support to customers and drive business results. We're committed to fostering a culture of inclusivity,...