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Server | Hospitality Professional

2 months ago


Oklahoma City, Oklahoma, United States Omni Hotels Full time

Job Summary:

We are seeking a skilled and enthusiastic Server to join our team at Omni Oklahoma City Hotel. As a Server, you will be responsible for providing exceptional customer service, ensuring a memorable dining experience for our guests, and maintaining a clean and organized restaurant environment.

Responsibilities:

  • Guest Service: Greet all guests entering the restaurant with a pleasant smile, prompt response, and courteous manner.
  • Table Management: In the absence of a host/ess, seat guests in a courteous and timely manner by finding a clean, available table, pulling out chairs, and presenting all relevant menus.
  • Order Management: Accurately maintain all guest checks in accordance with check and cash handling procedures.
  • Product Knowledge: Familiar with daily specials, buffet displays, and menu offerings in order to respond to all guest inquiries in a timely and efficient manner.
  • Service Standards: Responsibility, knowledge, and compliance of liquor liability laws and fine dining service procedures of beverages.
  • Restaurant Maintenance: Restock side station, reset tables and server lines, and keep the restaurant area clean, organized, and tidy at all times.
  • Administrative Tasks: Complete all shift paperwork, cash drops, and check control procedures.
  • Compliance: Protect the corporation, associates, and the guests by adhering to all safety, sanitation, food preparation, food storage, and alcohol beverage control policies.

Requirements:

  • 1 year serving experience preferred, previous fine dining experience preferred.
  • Food Handler and TABC certified.
  • Knowledge of Micros operations system and cash handling procedures preferred.
  • Must have strong verbal and written communication skills.
  • Must be able to work flexible schedule including weekends, evenings, and holidays.
  • Must be able to stand and walk for an extended period of time or duration of shift, move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance.
  • Must live within 50 miles of the hotel.