Dining Services Supervisor
4 days ago
About TouchPoint
">We are a member of Compass Group USA, a leading provider of foodservice solutions. Our dedication to quality, exceptional customer service, and unequivocal results allows us to provide the best outcomes to our clients.
">Job Description
">The Retail Manager will be responsible for the overall success of the retail cafe, including supervising employees, managing inventory, and maintaining high-quality customer service standards.
">- Develops and implements strategies to increase revenue and improve customer satisfaction.
- Supervises and trains retail staff to ensure excellent customer service and effective product displays.
- Reviews sales reports and analyzes data to make informed business decisions.
- Maintains a clean and organized store environment, adhering to health and safety regulations.
- Collaborates with the Director of Food & Nutrition to implement corporate programs and maintain consistency across locations.
Key Responsibilities
">Your key responsibilities will include:
">- Managing a team of retail associates to achieve sales goals and maintain high-quality customer service standards.
- Creating visually appealing store displays and arranging merchandise to meet customer needs.
- Analyzing sales data and identifying opportunities to increase revenue.
- Communicating effectively with the Director of Food & Nutrition to implement corporate programs and maintain consistency across locations.
Requirements
">To be successful in this role, you should have:
">- A minimum of five years of food service experience, preferably in retail dining operations.
- Supervisory or management experience in food service operations.
- Experience in a hospital, senior living/retirement facility, or related healthcare environment.
- Knowledge of retail, food, and dining trends with a focus on quality, production, sanitation, food cost controls, and presentation.
- Strong leadership, management, and coaching/mentoring skills.
- Good interpersonal and communication skills, both written and verbal.
- Financial, budgetary, accounting, and computational skills.
- Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet research.
- ServSafe Certified.
Benefits
">We offer a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.
">Apply Today
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