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Retail Customer Experience Specialist

1 week ago


Scottsdale, Arizona, United States Michaels Stores Full time

Michaels Stores is a leading arts and crafts retailer committed to inspiring creativity in our customers. As a Sales Floor Ambassador, you will be at the forefront of delivering exceptional customer experiences and showcasing our extensive range of products.

  • Your primary responsibility will be to provide exceptional customer service, responding promptly to customer queries and concerns while promoting our products and services.
  • You will also be required to manage cash handling duties accurately, including operating cash registers, processing transactions, and maintaining a high level of merchandise knowledge.
  • As a Sales Floor Ambassador, you will work collaboratively with colleagues to achieve sales targets and drive business results. Your ability to communicate effectively, both verbally and in writing, will be essential in this role.
  • We are looking for an individual who is enthusiastic about customer service and has a passion for retail. You will be responsible for maintaining store appearance standards, merchandising products effectively, and participating in visual displays to create an engaging shopping environment.