Mechanical Delivery Expert
4 days ago
About the Job:
We are seeking an experienced Appliance Installation and Delivery Associate to join our team at Grand Appliance and TV.
The ideal candidate will have a strong mechanical background and excellent customer service skills, with the ability to safely load, transport, and install high-end appliances in our customers' homes.
Responsibilities:
- Safely load, transport, and unload appliances to customers' homes, ensuring they arrive in perfect condition.
- Drive a 6-foot box truck to deliver appliances to customer locations.
- Install and set up appliances, including refrigerators, ovens, washers, dryers, and more, following manufacturer guidelines and safety procedures.
- Conduct thorough inspections to ensure appliances are in optimal working condition before leaving the customer's premises.
- Provide exceptional customer service by addressing any questions or concerns and ensuring customers are comfortable with their new appliances.
- Troubleshoot and resolve technical issues or complications during installation, displaying strong mechanical aptitude.
- Adapt to various installation scenarios and work with different appliance models, configurations, and customer preferences.
- Maintain accurate records of deliveries, installations, and service performed.
- Collaborate with the customer service team to schedule appointments and ensure timely deliveries.
- Keep the delivery vehicle well-maintained, clean, and organized.
- Adhere to safety protocols and company policies to maintain a safe working environment.
Salary Information:
The estimated salary for this role is $65,000 per year, based on national averages for similar positions in the United States.
Requirements:
- High school diploma or equivalent; technical or mechanical education or certifications preferred.
- Previous experience in appliance installation and delivery is preferred, but we also welcome candidates who are eager to learn and adapt to this role.
- Strong mechanical background and problem-solving skills.
- Excellent customer service skills, with a friendly and professional demeanor.
- Ability to adapt to different situations and customer needs.
- Physically capable of lifting heavy appliances and performing installation tasks.
- Valid driver's license with a clean driving record.
- Knowledge of safety protocols and procedures.
- Detail-oriented and able to work independently.
- Availability to work weekends and evenings as needed.
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