Customer Service Representative Professional

3 days ago


Chattanooga, Tennessee, United States U-Haul Full time
Company Overview:
U-Haul, a leading provider of moving and storage solutions, is seeking a highly motivated and customer-focused Customer Service Representative to join its team. As a key member of the U-Haul family, this role plays a vital part in delivering exceptional customer experiences and ensuring customers receive top-notch service throughout their journey.

Estimated Salary: $45,000 - $60,000 per year

Job Description:
As a Customer Service Representative, you will be responsible for providing outstanding support to customers inside and outside U-Haul centers, addressing their queries, and offering assistance with U-Haul products and services. Your primary duties will include:
  1. • Assist customers with renting equipment, answering questions, and educating them on various services and products
    • Utilize U-Scan technology to efficiently manage rentals and inventory
    • Move and hook up U-Haul trucks and trailers, ensuring safe and efficient transportation
    • Maintain equipment cleanliness and inspect it regularly to ensure optimal condition
    • Participate in ongoing continuous education through U-Haul University to enhance skills and knowledge

Required Skills and Qualifications:
The ideal candidate must possess:
  • • Valid driver's license with a clean driving record
    • High school diploma or equivalent
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment with multiple priorities

Benefits:
As a valued member of the U-Haul team, you can look forward to numerous benefits, including:
  • • Competitive salary range of $45,000 - $60,000 per year
    • Opportunities for career advancement and professional growth
    • Comprehensive health insurance, prescription plans, and life insurance (if eligible)
    • Paid holidays, vacation time, and sick leave (if eligible)
    • Gym reimbursement program and Mindset App Reimbursement
    • Employee Stock Ownership Plan (ESOP) and 401(k) Savings Plan
    • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more


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