Retail Store Team Member

3 days ago


Fergus Falls, Minnesota, United States Kohl's Full time
Job Overview: As a Retail Store Team Member at Kohl's, you will play a critical role in delivering exceptional customer service and driving sales growth. Our ideal candidate is a motivated and enthusiastic individual who is passionate about working in a fast-paced retail environment.

Key Responsibilities:
  1. Provide personalized service to customers, responding to their needs and resolving any issues promptly and professionally.
  2. Upsell and cross-sell products and services to drive sales growth and increase average transaction value.
  3. Maintain a clean and organized store environment, adhering to visual merchandising standards and maintaining high levels of presentation and display quality.
  4. Operate cash registers and process transactions accurately and efficiently, balancing cash and credit transactions throughout the shift.
  5. Assist with receiving, stocking, and inventory management, ensuring accurate counts and minimizing losses due to shrinkage or theft.

Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 1-2 years of retail experience, preferably in a similar role or industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to lift up to 50 pounds and stand for long periods, with frequent bending, stooping, and reaching.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.


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