Campus Hospitality Support Staff

4 weeks ago


Kansas City, Missouri, United States Kansas City University Full time
Job Summary:

The KCU Barista works at one of the beautiful, on-campus coffee shops, providing excellent customer service to KCU students, faculty, and staff. This position will also support the Campus Store and Catering Team.

Key Responsibilities:
  • Greet customers in a friendly manner and take food and drink orders
  • Prepare and serve beverages, ranging from simple to complex
  • Answer customers' questions about menu choices
  • Promote and recommend menu options to customers
  • Take payment and operate the point-of-sale system
  • Maintain inventory and equipment by cleaning, troubleshooting, and scheduling repairs
  • Keep the work environment sanitary and organized
  • Evaluate and modify processes to improve efficiency and quality of service
  • Provide support to the campus store team by working on the floor, cashiering, stocking and restocking items, assisting customers, and other special projects
  • Assist the catering team as needed to maintain the highest level of food quality, presentation, and timing to optimize the guest experience

Requirements:
  • Previous barista experience is strongly preferred
  • Excellent customer service skills
  • A professional, friendly, and outgoing personality

Equal Opportunity Employer:
KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law.

KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

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