Restaurant Operations Manager
3 weeks ago
Welcome to Whataburger Careers
The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and driving sales growth. Key responsibilities include:
- Managing front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining room and bar areas.
- Leading the kitchen team to ensure timely and quality food delivery, resolving service issues, and maintaining a clean and safe environment.
- Developing and implementing strategies to improve customer satisfaction, employee engagement, and sales performance.
- Conducting regular inventory checks, ordering supplies, and maintaining adequate stock levels to prevent stock-outs.
- Collaborating with Operating Partners to achieve financial goals, manage budgets, and ensure profitability.
- Providing guidance on cleaning, sanitation, and food safety procedures, ensuring compliance with health and safety regulations.
Key Skills:
- Front Counter Management
- Dining Room Attendant Supervision
- Coaching and Development
- Recruitment and Talent Management
- Health and Safety Compliance
- Inventory Management
- Budgeting and Financial Management
Preferred Qualifications:
- High school diploma or equivalent
- 1+ years of restaurant leadership experience
- Food Handlers Certification
- Food Safety Certification (requirements may vary based on city, county, or state)
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