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Food and Beverage Supervisor

2 months ago

Richmond, Virginia, United States Oak View Group Full time
Job Summary

The Suites Food and Beverage Supervisor is a key member of the Oak View Group team, responsible for overseeing the serving of guests in the suites level. This role requires a personable and adaptable individual who can thrive in a fast-paced environment.

Key Responsibilities
  • Oversee the setup of food service areas within specific suites based on pre-orders.
  • Ensure all suites are set prior to events based on communication received of orders.
Additional Responsibilities
  • Ensure quality and hospitality throughout the Suite Level of the arena.
  • Communicate effectively with colleagues and management.
  • Organize and prepare events to ensure seamless execution.
  • Assist in closing out financials per event and ensure correct billing takes place.
  • Supervise team members on non-event and event days.
  • Direct any other inquiries to the correct entity and/or personnel.
  • Monitor and maintain food quality.
  • Assist management in monitoring department policies and procedures, safety and sanitation standards, and maintaining a positive atmosphere for team members and guests.
  • Maintain, resolve, and enforce cash handling policies and procedures.
  • Monitor and enforce safe alcohol policies and procedures.
  • Monitor and maintain inventory control and product requisition.
  • Have full knowledge of food and beverage menu items and accompaniments.
Qualifications
  • Ability to supervise the work of others.
  • Ability to communicate effectively with employees, colleagues, and guests.
  • Ability to work well in a team-oriented, fast-paced environment.
  • Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
  • Ability to calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.
Requirements
  • At least 1-2 years of experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education.