Dental Care Coordinator

3 weeks ago


West Babylon, New York, United States Babylon Dental Care Full time
About the Role

We are seeking a highly skilled and compassionate Dental Patient Coordinator to join our dynamic team at Babylon Dental Care. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities
  • Educate patients about their treatment plans and associated fees
  • Help patients understand their dental insurance benefits and calculate their financial responsibility
  • Work with outside patient care financing companies to provide patients with a range of financial options
  • Collaborate with our financial team to address and collect patient balances
  • Respond to live chats and website leads, and maintain accurate records of patient interactions
  • Provide exceptional customer service and ensure a positive experience for all patients
Requirements
  • 3+ years of experience in a dental front desk position
  • Flexibility in regards to scheduling, including early mornings, late evenings, and some holidays
  • Excellent attention to detail and high follow-through
  • Ability to calculate percentages accurately and quickly using basic math skills
  • Positive, friendly, and enthusiastic attitude, with excellent teamwork skills
What We Offer
  • Competitive compensation, ranging from $22 to $28 per hour
  • Comprehensive benefits, including paid holidays, personal time off, sick time, health insurance options, and a 401K with employer match
  • Opportunities for learning and advancement in a supportive environment that values innovation and hard work

We are committed to serving our patients and one another with genuine respect in a warm and inviting atmosphere. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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