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Animal Care Technician

2 months ago

Greensboro, North Carolina, United States Heartland Veterinary Partners LLC Full time
About Heartland Veterinary Partners LLC
Heartland Veterinary Partners LLC is dedicated to delivering exceptional care for small animals in our community. We emphasize a welcoming environment and educational support for pet owners, ensuring the best healthcare for their beloved companions.

Operating Hours:
Mon-Fri: 7:30 AM – 6:00 PM
Weekends: Closed

Compensation:
$13- $15 per hour, based on experience

Benefits for Full-Time Employees:
  • Paid time off
  • Health, dental, and vision insurance
  • Retirement plans
  • Bonus opportunities
  • Flexible scheduling
  • Professional development
  • Employee Assistance Program
  • Referral bonuses

Position Overview

The Veterinary Assistant plays a crucial role in supporting veterinarians and technicians in delivering patient care and treatment. Responsibilities include monitoring hospitalized animals, managing inventory, preparing prescriptions, conducting routine laboratory tests, educating clients about veterinary services, and assisting in surgical procedures.


Key Competencies
  • Empathy & Understanding: Maintaining professionalism while ensuring comfort for clients and patients in all situations.
  • Team Collaboration: Effectively coordinating with veterinarians and team members, providing timely feedback, and being receptive to suggestions.
  • Effective Communication: Clearly conveying instructions to clients and colleagues to facilitate optimal patient care.
  • Active Listening: Attentively following veterinarians' instructions and recognizing the needs of team members.
  • Organizational Skills: Efficiently managing lab specimens, medications, and patient instructions while handling multiple cases.
  • Client Satisfaction: Ensuring all interactions lead to high levels of client satisfaction.

Essential Duties
  • Assist veterinarians in medical and surgical practices.
  • Conduct outpatient exams, including taking histories and vital signs, and provide client education.
  • Prepare animals for surgery and monitor their vital signs during procedures.
  • Collect samples for testing and perform in-house laboratory analyses.
  • Take and process radiographs while adhering to safety protocols.
  • Handle and restrain animals during examinations.
  • Administer medications, anesthesia, vaccines, and treatments as directed by the veterinarian.
  • Maintain cleanliness in exam rooms, treatment areas, and labs; restock supplies as needed.
  • Exhibit professionalism and compassion in all client and patient interactions.
  • Communicate effectively with veterinarians and team members regarding patient care and client concerns.
  • Perform additional duties as assigned.

Qualifications
  • Previous experience in a veterinary setting is preferred.
  • Ability to lift animals and equipment weighing up to 25 pounds; heavier items may require assistance.
  • Familiarity with OSHA safety protocols and proper use of PPE.
  • Basic math skills for medication dosage calculations.
  • Proficient in basic computer skills, including MS Office applications.
  • Strong communication skills to ensure the safety and well-being of patients.