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Medical Support Specialist

2 months ago

Maryville, Tennessee, United States Blount Memorial Hospital Full time
Job Summary

As a key member of our healthcare team, the successful candidate will provide fundamental patient care and environmental procedures under the direct supervision of medical staff and registered nurses.

Job Specifications
  • Education and/or Experience: Successful training equivalent to a nursing assistant, patient care technician, emergency medical technician, medical assistant, or a current nursing student with training beyond the first term of nursing education.
  • Knowledge: Knowledge of hospital scope of practice according to State regulations, sterile techniques, and special procedures applicable to work performed.
  • Skills: Organizational skills, effective oral and written communication, active listening, basic computer knowledge, and exemplary telephone etiquette.
Key Responsibilities
  • Provide excellent customer service and communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, and leadership.
  • Maintain a positive and open attitude to change, effective relationships with clinical staff and managers, and self-directed motivation.
  • Conduct needs assessments using strategic tools, prioritize, multi-task, and organize efficiently and effectively.
Requirements
  • Certifications: Current certification in BLS or completion within one year of hire.
  • Education: Proof of successful training equivalent to a nursing assistant, patient care technician, emergency medical technician, medical assistant, or a current nursing student with training beyond the first term of nursing education.