Hotel Safety and Service Specialist

7 days ago


Fort Lauderdale, Florida, United States Island Hospitality Management Full time
Job Description

As a Security Team Member at Island Hospitality Management, you will play a critical role in maintaining a safe and secure environment for our guests and employees. This is an overnight position that requires flexibility and a strong sense of responsibility.

About the Job

In addition to security duties, you will also assist with valet and luggage services, providing exceptional customer service to our guests. You will work closely with our front desk team to ensure seamless communication and coordination of services.

Key Responsibilities
  • Conduct regular patrols of hotel premises to identify potential safety hazards and take corrective action as needed.
  • Recognize and report suspicious individuals or activities, working closely with management and law enforcement agencies when necessary.
  • Provide assistance to guests and colleagues in emergency situations, utilizing your problem-solving skills to resolve issues efficiently.
  • Maintain accurate records of incidents and activities during each shift, ensuring seamless communication with management and other stakeholders.
Requirements and Qualifications
  • Demonstrated ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Strong communication and interpersonal skills, with the ability to build rapport with guests, colleagues, and external partners.
  • Basic knowledge of security procedures and protocols, with a willingness to learn and adapt to changing circumstances.
  • Ability to lift up to 25 pounds frequently and stand for extended periods, meeting the physical demands of this role.
Salary and Benefits

We offer a competitive salary of $45,000 per year, based on experience and qualifications. Additionally, our benefits package includes:

  • Healthcare coverage, including medical, dental, and vision insurance.
  • A generous paid time-off policy, allowing you to recharge and pursue your passions.
  • A comprehensive training program, designed to help you grow professionally and personally within our organization.


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