Optometric Technician

5 days ago


Hatfield, Massachusetts, United States America's Best Full time
About the Role

We are seeking a highly skilled and detail-oriented Optometric Technician to join our team at America's Best. As an Optometric Technician, you will play a critical role in ensuring the highest level of patient care and satisfaction.

Key Responsibilities
  • Patient Care: Ensure high-quality patient care by maintaining a clean and organized workspace, and providing exceptional customer service.
  • Equipment Maintenance: Ensure that all equipment, including doctor's and pre-test equipment, is properly maintained and in good working condition.
  • Testing and Screening: Perform exam pre-screening, complete necessary paperwork, and perform testing on patients prior to doctor examination.
  • Prescription Review: Review prescriptions and patient information carefully, and identify special needs. Consult with the optician, Doctor, or Retail Management when necessary.
  • Visual Field Testing and Retinal Screenings: Promote visual field testing and retinal screenings to eligible patients.
Requirements
  • Previous Experience: Previous retail/optical experience preferred, but not required.
  • Customer Service Skills: Strong customer service skills and ability to give instruction in a clear and concise manner to customers.
  • Optical Knowledge: Ability to learn optical knowledge and understand ocular terminology and diseases.
  • Interpersonal Skills: Effective interpersonal skills, including the ability to work well in a team environment.
  • Organizational Skills: Excellent organizational skills, including the ability to multitask and manage time effectively.
  • Attention to Detail: Detailed-oriented and able to maintain a professional atmosphere and appearance of the doctor's office and pre-test room.
What We Offer

We offer a comprehensive benefits package, including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much more. At America's Best, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses, and pride ourselves on the ever-increasing amount of promotions from within.

We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.