Service Advisor

Job Summary

We are seeking a skilled Service Advisor to join our team at Love's Travel Stops and Country Stores. As a Service Advisor, you will be responsible for driving sales success in our Truck Care facilities through salesmanship, leadership, and customer service.

Key Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
• Handle customer complaints and resolve concerns.

Requirements

• 6 months of experience in customer service or sales preferred.
• Valid driver's license with a clean safety record.
• Pass a drug screening and medical exam as per regulations.

What We Offer

• Competitive pay.
• 401(k) – 100% match up to 5%.
• Medical/Dental/Vision Insurance after 30-days.
• Flexible scheduling.
• Career development opportunities.
• Quarterly bonus program.

About Love's

Love's Travel Stops and Country Stores is a family-owned and operated business with over 40,000 team members in North America and Europe. We are committed to providing products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel, and wholesale fuel customers.

Our Culture

We are proud to be recognized by Indeed as the winner of the Better Work Award in 2023. Our culture is built on innovation, perseverance, and a commitment to our team members and customers.