Automotive Service Consultant

3 weeks ago


San Antonio, Texas, United States Polo's Point S Tire Full time

The estimated salary for this role is $55,000 - $65,000 per year. As an Automotive Service Advisor at Polo's Point S Tire & Auto, you will be the primary point of contact between customers and the service department.

Job Description

This role is pivotal in ensuring customer satisfaction by accurately understanding customer needs, recommending services and repairs, and providing detailed explanations of work performed and associated costs.

You will facilitate a smooth service experience by coordinating with technicians, managing service schedules, and following up on the progress of repairs or maintenance.

This role demands a balance between technical understanding and the ability to communicate effectively, ensuring customers receive both excellent service and comprehensible advice on their vehicles needs.

Responsibilities
  • Perform all duties and skills of a Service Advisor
  • Understand the skills and processes of Service Technician II (Retail & Commercial)
  • Conducting an in-depth inspection of the customer's vehicle to identify apparent tire and level II mechanical issues
  • Documenting the customer's concerns and collecting relevant information
  • Recommending tires and basic services based on the vehicle's condition and the customer's concerns
  • Providing clear explanations of recommended tires and/or services, including costs and timeframes
  • Providing customers with accurate cost estimates for proposed tires and/or basic services
  • Scheduling of tires and basic mechanical service
  • Higher level of communication with service technicians and customers
  • Suggest preventive maintenance services and upsell additional services when appropriate
  • Educating customers about the importance of routine maintenance
  • Ordering necessary Tires for customers
  • Understanding inventory and ensuring the availability of required tires
  • Educating customers on tire and basic service best practices and answering questions


  • San Antonio, Texas, United States Gillman Automotive Group Full time

    The Gillman Automotive Group is seeking an experienced Automotive Sales Consultant to join our team in Houston, TX.Estimated Salary: $60,000 - $80,000 per yearWe are committed to providing exceptional customer service and have a long-standing tradition of excellence in the automotive industry. As a New Vehicle Sales Specialist, you will play a crucial role...


  • San Antonio, Texas, United States Gillman Automotive Group Full time

    Job DescriptionWe are looking for a highly motivated Automotive Sales Consultant to join our team. As a Car Salesperson, you will play a key role in providing exceptional customer service and meeting sales targets.The ideal candidate will have excellent communication skills, a passion for cars, and a drive to succeed in sales. You will be responsible for...


  • San Antonio, Texas, United States Sirianni Automotive Service Full time

    Company OverviewSirianni Automotive Service is a family-owned and operated auto repair shop located in San Antonio, Texas. Established in 1974, our commitment to high-quality automotive services has earned us a reputation for trustworthiness and reliability.We pride ourselves on providing transparent communication, honest advice, and dependable service. Our...


  • San Antonio, Texas, United States Sirianni Automotive Service Full time

    About UsSirianni Automotive Service has been serving the community since 1974, providing high-quality automotive services to individuals and families.We take pride in our commitment to customer satisfaction, offering transparent communication, honest advice, and dependable service. Our team of experienced technicians is dedicated to ensuring that every...

  • Automotive Consultant

    2 weeks ago


    San Antonio, Texas, United States StaffYourDealer LLC Full time

    Job OverviewSTAFFYOURDEALER LLC IS SEEKING OUTSIDE RECRUITING CONSULTANT ACCOUNT SPECIALIST.(1099 Open Positions)Looking to expand your current offerings?We are poised for expansion and seeking a business development expert. This role involves establishing and maintaining relationships by providing tailored recruiting/staffing solutions. The ideal candidate...


  • San Antonio, Texas, United States Gillman Automotive Group Full time

    Job DescriptionWe are seeking a highly skilled Automotive Service Specialist to join our team at Gillman Automotive Group. This role involves working alongside experienced technicians to diagnose and repair client and dealership vehicles. The successful candidate will have strong communication skills, be able to work efficiently in a fast-paced environment,...


  • San Antonio, Texas, United States Powell Watson Automotive Group Full time

    Are you a skilled mechanic looking for a new challenge? Powell Watson Automotive Group is seeking a talented Automotive Service Technician to join our team.Job DescriptionWe are a family-owned and operated business with state-of-the-art facilities, and we believe in providing ongoing training and rewarding outstanding effort and results through bonus and...


  • San Antonio, Texas, United States Sirianni Automotive Service Full time

    Job DescriptionWe are looking for a solid, reliable, and honest technician to join our team. In this role, you will be responsible for performing routine maintenance tasks, such as oil changes and tire rotations, as well as more complex repairs like engine diagnostics and transmission work. You should have a strong understanding of automotive systems and be...


  • San Antonio, Texas, United States Northside Ford - Brasada Ford Full time

    About the RoleWe are seeking an experienced Automotive Sales Consultant to join our team at Northside Auto Group. As a key member of our sales team, you will be responsible for selling and leasing new- and used-vehicles to customers, while maintaining high levels of customer satisfaction.


  • San Antonio, Texas, United States Northside Ford - Brasada Ford Full time

    About the Position:We are seeking an experienced Automotive Sales Consultant to join our team at Northside Ford - Brasada Ford. The ideal candidate will have a strong ability to sell new and used vehicles, meeting the dealership's gross profit, volume, and customer satisfaction standards.Responsibilities:Sales Performance: Meet or exceed monthly sales...


  • San Marcos, Texas, United States Reliable Automotive Full time

    Company OverviewReliable Automotive is a growing company committed to providing top-notch automotive services. We value our customers and strive to deliver exceptional results.

  • Automotive Detailer

    2 weeks ago


    San Antonio, Texas, United States Gillman Automotive Group Full time

    Job Title: Automotive DetailerWe are seeking a highly skilled and detail-oriented Automotive Detailer to join our team at Gillman Automotive Group. As an Automotive Detailer, you will be responsible for preparing and detailing vehicles for delivery, ensuring a high level of quality and customer satisfaction.Key Responsibilities:Trains and assists other...


  • San Antonio, Texas, United States Southpoint Automotive LLC Full time

    Sales opportunities abound at Southpoint Automotive LLC, a family-owned business with a reputation for excellent customer service.About the Job:We are seeking an outgoing and enthusiastic Vehicle Sales Consultant to join our team. In this role, you will be responsible for interacting with customers, answering questions, and demonstrating vehicles to...


  • San Antonio, Texas, United States Gillman Automotive Group Full time

    Company OverviewGillman Automotive Group is an established family-owned business with a long history of excellence in the automotive industry. Based in Houston, TX, we have been serving the needs of Texas since 1938.We take pride in being named one of the Houston Chronicle's Top 100 Workplaces for 8 years, demonstrating our commitment to customer...


  • San Antonio, Texas, United States Gillman Automotive Group Full time

    Job SummaryWe are seeking an experienced Automotive Detailing Specialist to join our team at Gillman Automotive Group. The successful candidate will be responsible for preparing vehicles for sale, maintaining a clean and organized workspace, and providing exceptional customer service.Key Responsibilities:Prepare vehicles for sale by cleaning and detailing...


  • San Antonio, Texas, United States Gillman Automotive Group Full time

    Exciting Career Opportunity at Gillman Automotive Group!Job Summary:We are seeking a highly motivated and results-driven Automotive Sales Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, building strong relationships with clients, and consistently meeting or...


  • San Antonio, Texas, United States Meineke - 477 Full time

    Job DescriptionAt Meineke - 477, we're committed to excellence in automotive repair. As an Automotive Service Professional, you'll play a vital role in delivering top-notch service to our customers. Your expertise will ensure that our vehicles meet the highest standards of quality and safety.ResponsibilitiesPerform routine maintenance tasks such as oil...


  • San Antonio, Texas, United States Gillman Automotive Group Full time

    Job OverviewThe Gillman Automotive Group is seeking an experienced Automotive Technician Coordinator to join our team. This role will be responsible for ensuring the highest level of quality and attention to detail in preparing vehicles for sale.Key Responsibilities:Train and assist other technicians in maintaining inventory and ordering supplies.Serve as a...


  • San Antonio, Texas, United States Polo's Point S Tire Full time

    Polo's Point S Tire & Auto is seeking a highly skilled Automotive Service Advisor to join our team. As a key member of our service department, you will be responsible for ensuring exceptional customer satisfaction by providing accurate advice on vehicle maintenance and repairs. With a strong focus on delivering high-quality service, this role demands...


  • San Antonio, Texas, United States Southwest Automotive Group Full time

    Role OverviewWe are seeking an experienced Financial Services Manager to lead our finance and insurance team at Southwest Automotive Group. This is a great opportunity for someone who wants to develop their skills in automotive F&I, work with customers, and grow professionally.About the JobThe estimated salary range for this position is $60,000-$80,000 per...