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Exterior Cleaning Specialist
2 months ago
This role is focused on delivering exceptional service in a career-oriented environment. Working primarily outdoors, you will engage in various tasks that take you from residential homes to commercial establishments. Continuous learning of both technical and interpersonal skills is essential for success in this position.
About the Company:
At Window Genie, we pride ourselves on our commitment to quality and customer satisfaction. Our team operates under a strict Code of Values, ensuring that every technician is dedicated to upholding these principles in their daily work.
Job Responsibilities:
- Service Delivery: Perform a range of services including window cleaning, pressure washing, holiday lighting installation, gutter cleaning, and window tinting.
- Customer Interaction: After completing each job, engage with customers to collect payments, conduct walkthroughs, request feedback, and suggest additional services.
- Equipment Maintenance: Ensure all tools and equipment are kept clean and in optimal working condition.
- Adherence to Standards: Follow the established procedures to guarantee customer satisfaction and repeat business.
Candidate Expectations:
- Alignment with company culture and values.
- A proactive attitude and willingness to contribute to team goals.
- Consistent attendance and punctuality.
- Effective communication skills for customer interactions.
Success Metrics:
- Contribution: Actively learn new skills and embrace coaching to enhance service quality.
- Attendance: Regular presence is crucial for operational success.
- Efficiency: Timely completion of tasks is expected.
- Customer Satisfaction: Aim for positive reviews and high ratings from clients.
Job Requirements:
- Ability to operate a cell phone for communication.
- Reliable transportation for job-related travel.
- Physical capability to climb ladders, lift up to 50 lbs, and work with arms elevated for extended periods.
Compensation:
The pay range for this position is competitive, reflecting experience and skill level. Opportunities for training and skill development are provided, paving the way for career advancement in the field of exterior cleaning.
