Wellness Associate

2 weeks ago


Maplewood, Minnesota, United States TerrAscend USA Inc. Full time
About The Apothecarium

The Apothecarium is a leading medical and recreational cannabis dispensary with a strong commitment to providing exceptional customer experiences. Our team is dedicated to helping patients and customers navigate the world of cannabis, offering expert guidance and support every step of the way.

Job Summary

We are seeking a highly skilled and compassionate Wellness Associate to join our team at our Maplewood, NJ dispensary. As a key member of our customer service team, you will be responsible for providing top-notch support to our patients, answering questions, and helping them find the perfect products to meet their needs.

Key Responsibilities
  • Provide exceptional customer service, responding to patient inquiries and addressing concerns in a timely and professional manner
  • Assist patients in selecting products, explaining the benefits and effects of different strains, and helping them navigate our inventory
  • Work closely with our sales team to ensure seamless transactions and excellent customer experiences
  • Stay up-to-date on product knowledge, including new strains, edibles, and other cannabis-related products
  • Collaborate with our management team to develop and implement customer service initiatives and strategies
Requirements
  • At least one year of customer service experience, preferably in a retail or healthcare setting
  • Strong communication and interpersonal skills, with the ability to work effectively with patients, colleagues, and management
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays
  • Physical ability to stand for long periods, lift up to 20 pounds, and perform other duties as required
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Discounts on cannabis products and services

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about providing exceptional customer service and have a strong commitment to patient care, we encourage you to apply for this exciting opportunity.


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