Student Health Plan Specialist

7 days ago


Sarasota, Florida, United States HSAC Full time
Role Description

We are looking for a highly motivated and detail-oriented Student Health Plan Specialist to join our vibrant team at Health Sciences Assurance Consulting, Inc. (HSAC). As a key player in our organization, you will work closely with Account Managers to deliver exceptional service to our clients in the Medical and Health Science Universities sector.

Key Responsibilities
  • Collaborate with Account Managers to investigate client inquiries and manage priorities effectively.
  • Conduct audits to ensure accurate billing and update client files and databases with precision.
  • Maintain confidentiality in compliance with HIPAA guidelines while providing outstanding customer service via phone.
  • Utilize Microsoft Excel to process and maintain data efficiently.
  • Support Account Managers in achieving clean billing and assist with various tasks as assigned.
Requirements and Qualifications
  • Strong knowledge of Microsoft Excel (intermediate or higher) and Microsoft Access.
  • Ability to learn new systems quickly and manage a high volume of work, especially during our peak season from March to September.
  • Excellent problem-solving skills and sound judgment.
  • Strong organizational skills with the ability to work independently and collaboratively across departments.
  • Exceptional verbal and written communication skills, with a commitment to customer service excellence.
  • Discretion when handling confidential information.
Benefits

The estimated salary for this role is $42,500 - $47,500 per year, based on location and experience. We offer 401(k) with matching, Health Savings Account, Paid Time Off, and opportunities for growth into an Account Manager role.



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