Licensed Massage Therapist

3 weeks ago

Portland Maine, United States Westin Portland Harborview Full time
Job Summary

We are seeking a skilled Licensed Massage Therapist to join our team at the Westin Portland Harborview. As a key member of our spa team, you will provide exceptional massage and body treatments to our guests, ensuring a relaxing and rejuvenating experience.

Responsibilities:
  • Assess clients' soft tissue condition, joint quality, and function, muscle strength, and range of motion.
  • Review client medical histories and problems with stress or pain to determine appropriate methods of massage.
  • Develop and administer treatment plans based on individual client needs.
  • Integrate systematic manipulation of or pressure on muscles and soft tissue for therapeutic purposes.
  • Provide guidance and information regarding techniques for postural improvement and stretching, strengthening, relaxation, and/or rehabilitative exercises.
  • May consult with other healthcare professionals regarding treatment plans.
  • Approach all encounters with guests and Associates in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling.
  • Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag when working.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Greets and completes established procedures for arriving guests by beginning on time for the appointment and completing within the allotted time.
  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
  • Effectively inform and educate our guests about specific wellness concerns.
  • Handle guests' questions and concerns professionally and courteously.
  • Perform prep work properly, clean, and restock room as required.
  • Address and resolve all customer issues in an efficient and effective manner.
  • Ensure all equipment is clean and in proper working condition.
  • Report any and all deficiencies to the appropriate manager.
  • Follow lost and found procedures in an efficient and timely manner.
  • Responsible for the achievement of departmental objectives and goals.
  • Maintain open communication with other departments.
  • Attend meetings as necessary.
  • Promote teamwork, Associate motivation, and morale.
  • Remain mindful of energy conservation.
  • Follow all safety and security regulations.
  • Maintain the confidentiality of the Hotel and its guests.
  • At all times adhere to the policies and procedures of Aimbridge Hospitality.
  • Uphold Hotel's commitment to superior service and hospitality.
  • Practice safe work habits to ensure safety to guests, fellow Associate, and self.
  • Handle all guest requests in a friendly, efficient, and courteous manner.
  • At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
  • Be familiar with Aimbridge Hospitality policies and house rules.
  • Associates must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and other Associates.
  • Ensure treatment rooms and related areas are clean and well stocked. Inform management team when additional supplies are needed.
  • Provide assistance to other Associates and departments to contribute to the best overall performance of the department and the spa.
  • Perform any other duties as requested by management.
Benefits:
  • After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following:
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

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