Customer Service Representative

2 days ago


Sioux Falls, South Dakota, United States Silencer Central Full time
Job Title: Customer Service Specialist

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist at Silencer Central. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, and chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Maintain accurate and up-to-date customer records
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date on product knowledge and features to provide informed support

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

At Silencer Central, we are passionate about providing exceptional customer service and support. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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