Sales Support Specialist

2 weeks ago


Augusta, Maine, United States Abacus Full time
In this critical role, you will serve as a liaison between customers and internal departments, responding to inquiries and resolving issues promptly. Your primary responsibility will be to provide exceptional customer service, utilizing your expertise in MS Office suite, particularly Excel in a SharePoint environment.

**About Abacus**: As a leader in food distribution services in Augusta, Maine, we aim to exceed customer expectations through personalized service and innovative solutions. Our dedicated team fosters a culture of rewards, recognition, and respect, creating a safe and inclusive working environment.

**Key Responsibilities**:
  1. Respond to customer inquiries and resolve issues in a timely manner
  2. Collaborate with internal departments to address customer concerns
  3. Process orders and transactions efficiently
  4. Provide information to customers about products and services
  5. Maintain accurate records and reports


**Salary and Benefits**: We offer a competitive salary and benefits package, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more. The estimated annual salary for this position is approximately $43,000, based on industry standards and location.

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