Customer Experience Director

6 days ago


Haines City, Florida, United States Chicken n fish - Haines City Full time

Unlock your full potential as a Customer Experience Director at our esteemed restaurant in Haines City As a key player in our team, you'll create unforgettable dining experiences, drive sales growth, and foster a positive work environment.

Main Responsibilities:
  • Develop and implement customer-centric initiatives to drive sales and retention
  • Lead cross-functional teams to achieve business objectives and exceed customer expectations
  • Mentor and train staff on exceptional customer service and conflict resolution
  • Collaborate with management to ensure seamless execution of company-wide initiatives
Essential Qualifications:
  • Proven experience in customer-facing leadership or supervisory roles
  • Outstanding communication and interpersonal skills
  • Ability to analyze data, identify trends, and make informed decisions
  • Strategic thinking and problem-solving abilities
Compensation Package:
  • Base salary: $55,000 - $70,000 per year
  • Bonuses and incentives tied to performance metrics
  • Robust benefits package, including medical, dental, and vision insurance
  • Professional development opportunities and ongoing training


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