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Restaurant Host Greeter
2 months ago
We are seeking a highly skilled and customer-focused Restaurant Host Greeter to join our team at Sonesta Hotels. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from the moment they arrive.
Key Responsibilities- Guest Greeting and Seating: Greet guests warmly, escort them to their tables, and provide menus in a timely and efficient manner.
- Checkout and Service Standards: Perform proper checkout procedures at the end of each shift, adhering to our service standards and guidelines.
- Service Area Maintenance: Maintain the cleanliness and organization of the service area, ensuring a safe and welcoming environment for guests and colleagues.
- Communication and Teamwork: Communicate effectively with colleagues and management to ensure seamless service delivery, and assist in the training and mentoring of new staff members.
- Quality and Service Standards: Maintain high levels of quality and service, adhering to our service manual and guidelines.
- Administrative Tasks: Complete all necessary paperwork, including before, during, and after shift reports, and follow opening and closing checklists and sidework procedures.
- Customer Service Skills: Provide exceptional customer service, responding to guest needs and concerns in a professional and courteous manner.
- Communication Skills: Possess strong communication skills, both written and verbal, to effectively interact with guests, colleagues, and management.
- Teamwork and Adaptability: Demonstrate a willingness to work collaboratively as part of a team, adapting to changing situations and priorities as needed.
- Physical Demands: Meet the physical demands of the role, including standing for long periods, lifting up to 25 pounds, and performing other tasks as required.
- Medical, Dental, and Vision Insurance: Enjoy comprehensive health insurance coverage for you and your family.
- 401(k) Retirement Plan: Contribute to a 401(k) retirement plan with company match, helping you build a secure financial future.
- Paid Vacation and Sick Days: Enjoy paid time off to relax and recharge, as well as paid sick days to ensure your well-being.
- Sonesta Hotel Discounts: Take advantage of exclusive discounts on hotel stays and other perks.
- Education Assistance: Pursue your educational goals with our education assistance program.
- Paid Parental Leave: Enjoy paid parental leave to support your growing family.
- Company Paid Life Insurance: Receive company-paid life insurance coverage.
- Company Paid Short-Term and Long-Term Disability Insurance: Enjoy company-paid short-term and long-term disability insurance.
- Hospital Indemnity, Critical Illness Insurance, and Accident Insurance: Take advantage of additional insurance benefits to protect your financial well-being.
