Behavioral Health Specialist

2 weeks ago


Glen Allen, Virginia, United States Greenbrook TMS NeuroHealth Centers Full time
Make a Difference in Mental Health Care

We are seeking a compassionate and detail-oriented Behavioral Health Technician to join our team at Greenbrook TMS NeuroHealth Centers. As a key member of our clinical team, you will play a vital role in providing exceptional patient care and support in a clinical mental health setting.

Key Responsibilities:
  • Administer TMS or esketamine therapy, ensuring adherence to clinical guidelines and protocols
  • Monitor patient wellbeing and clinical accuracy during treatments
  • Review and administer psychiatric rating scales to benchmark treatment progress
  • Identify and resolve patient discomfort issues using FDA-approved guidance and clinical provider directives
  • Deliver empathetic patient care, developing trust and providing support to vulnerable patients
  • Record treatment session notes and documents in EHR, collaborating with team members and providers as needed
  • Schedule patients and conduct checkout procedures, including collecting co-payments and relaying discharge instructions
  • Maintain understanding of general insurance and billing procedures to support related workflows
Requirements:
  • Bachelor's Degree (preferred) and at least one year of experience in patient care or mental health office setting, or
  • High School Diploma, Associate Degree, Medical Assistant, or other clinical certification with 3+ years of consistent applicable work experience
Preferred Qualifications:
  • Proficiency in Microsoft Office applications and EHR systems, preferably AdvancedMD and SalesForce
  • Knowledge of marketplace insurance payers and medical necessity guidelines
  • Clinical Interviewing skills
  • Basic Life Support Certification
About Us:

Greenbrook TMS NeuroHealth Centers is a leading provider of Transcranial Magnetic Stimulation (TMS) therapy, operating through over 130 treatment centers in the United States. We are committed to changing the way depression is treated and making a positive difference in the lives of patients.



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