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2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Counter Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional service to customers at the counter and over the phone, increasing plumbing sales and average order size, and working cooperatively with other team members to ensure a safe, friendly, and team-oriented family culture.
Key Responsibilities:- Provide exceptional service to customers at the counter and over the phone through accurate order entry
- Increasing plumbing sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional as well as new products
- Working cooperatively with other team members, such as coordinating deliveries with drivers, pulling customer orders, helping replenish inventory and pulling transfers in the warehouse, and other branch operations as needed
- Following ethical standards for the plumbing industry and complying with company policies
- Computer literacy and proficiency in order entry processes using our Epicor Solar Eclipse system, VAMAC's intranet, or other systems as applicable
- Ability to communicate effectively across multiple platforms (i.e. in-person, phone, email, etc.)
- Ability to work independently as well as within a team; ability to multitask
- Ability to stand and walk for long duration, as well as lift up to 100 pounds
- 1+ years plumbing sales experience within the industry is preferred (sales, plumbing, order entry)
- Plumbing Industry related experience
- Previous experience using an RF Gun
- Current forklift certification, where required
VAMAC, Inc. is a leader in the plumbing, well, and septic industry, and we take pride in exercising our core values of Family, Integrity, Exceptional Service, and Shared Prosperity. If you have a can-do attitude, a willingness to learn, and enjoy working on a team that interacts like family, then look no further than a career at VAMAC.
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