Smoothie Cafe Team Lead
3 weeks ago
A career opportunity has arisen at Neighborhood Smoothie LLC for a motivated and customer-focused team lead to join our Tropical Smoothie Cafe Alamance Crossing team.
Estimated Salary: $40,000 - $50,000 per annum, depending on experience.
Key Responsibilities- Cafe Operations
The team lead will be responsible for the day-to-day operations of the cafe, ensuring that all food and smoothies are prepared to the highest standard and that customers receive excellent service.
- Staff Management
They will assist the cafe manager with staff training, discipline, and incident reporting, as well as ensuring that all employees are aware of company policies and procedures.
- Truck and Produce Orders
The team lead will be responsible for ensuring that the cafe always has sufficient product on hand, ordering supplies and equipment as needed, and maintaining accurate records of inventory and stock levels.
- Cafe Maintenance
This includes maintaining a clean and tidy cafe environment, preparing for service, and ensuring that all necessary equipment is in good working order.
- Deposits and Change
The team lead will be responsible for making bank deposits, getting change as needed, and completing cash deposit logs.
- Catering Orders
They will ensure that all catering orders are made and delivered on time, and that customers receive excellent service.
- Customer Service
The team lead will provide exceptional customer service, responding to customer complaints and resolving issues promptly and professionally.
Requirements- Experience in a similar role
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- High school diploma or equivalent required
Neighborhood Smoothie LLC is a dynamic and fast-paced company that values innovation, teamwork, and customer satisfaction. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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