Customer Experience Liaison

3 weeks ago


Idaho Falls, Idaho, United States D&L Cleaners Full time

We are looking for a talented Support Services Representative to join our team at Rent-A-Center. As a key member of our customer service team, you will be responsible for providing excellent support to our customers through various channels.

Key Responsibilities
  • Answer customer inquiries and provide product information via phone, email, and chat.
  • Respond to customer complaints and resolve issues in a timely and professional manner.
  • Collaborate with colleagues to ensure seamless customer experiences across all touchpoints.

We offer a competitive salary of $50,000 - $60,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as 401(k) matching.

Requirements
  • Strong communication and problem-solving skills to effectively handle customer inquiries and complaints.
  • Ability to work in a dynamic environment and adapt to changing priorities.
  • Proficiency in CRM software and other customer service tools.


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