Imaging Services Coordinator

2 weeks ago


Pittsburgh, Pennsylvania, United States RAYUS Radiology Full time

Job Summary: We are seeking a highly motivated and detail-oriented individual to fill the position of Radiology Support Specialist. This role involves providing excellent customer service to clients, patients, and internal/external stakeholders. Key responsibilities include resolving client issues, drafting X-Rays, verifying cross-sectional exams, and performing database queries.

Key Responsibilities:Deliver exceptional client satisfaction through effective resolution of client callsEfficiently draft X-Rays and verify cross-sectional examsRemediate studies on the RSS exceptions work listField requests from radiologists to effectively resolve issues through client contact or integration with the IT support teamExecute critical finding and super-stat requests efficientlyFocus on assigned duties in a high-volume client service centerTroubleshoot workflow gaps with diagnostic information, patient orders, and physician resources

Requirements: To be successful in this role, you will need a high school diploma or equivalent and a minimum of 1 year of experience in a healthcare setting or customer service role. An associate or bachelor's degree in business or healthcare administration is preferred. Previous experience in radiology and/or a high-volume call center is also preferred.

Salary and Benefits: The estimated salary for this position is $50,000 - $65,000 per annum, depending on experience. RAYUS Radiology offers a comprehensive benefits package, including medical, dental, and vision insurance; 401(k) matching; and paid time off.



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