Customer Service Liaison for Pennsylvania Resort
2 weeks ago
At Equity LifeStyle Properties, we are committed to providing exceptional experiences for our guests and residents. As a Front Desk Clerk in Gettysburg, Pennsylvania, you will play a vital role in delivering outstanding customer service.
What You'll Do:- Act as the primary point of contact for guests and residents, providing information and addressing inquiries in person and over the phone.
- Process payments and manage deposits with attention to detail and accuracy.
- Utilize reporting tools to optimize office efficiency and submit maintenance requests promptly.
- Collaborate with your Property Manager to address concerns and resolve issues in a timely and professional manner.
- Prioritize customer satisfaction and resolve conflicts efficiently.
- A high school diploma or equivalent experience.
- At least 1 year of experience in customer service with excellent communication skills.
- Strong organizational skills and attention to detail.
- Proficiency in computer systems and ability to learn new technologies.
We offer a competitive salary range of $35,000 - $45,000 per annum, depending on experience. If you are passionate about delivering exceptional customer experiences and possess excellent communication skills, we invite you to apply for this exciting opportunity. Visit our website at www.equitylifestyleproperties.com for more information about our resort communities.
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