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Service Writer Associate

3 weeks ago

Avon, Ohio, United States Mark Wahlberg Chevrolet of Avon Full time

Company Overview:

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  • Feldman Chevrolet of Lansing is a rapidly growing dealership with a fast-paced environment.">
  • We focus on professional growth and rewarding highly motivated employees because happy employees lead to happier customers.">
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Estimated Salary Range: $50,000 - $70,000 per year

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Job Description:

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  2. Meet with customers and determine their needs for repair and/or service of their vehicle issues.">
  3. Increase customer satisfaction by building strong relationships.">
  4. Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations.">
  5. Monitor the progress of each vehicle throughout the day and update customers frequently.">
  6. Increase profitability by maximizing sales and executing retail promotions.">
  7. Oversee technicians working on customers' vehicles, including time management/efficiency, parts ordering, and job completion times.">
  8. Participate in quality control and develop standard operating procedures as needed.">
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Required Skills and Qualifications:

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  • High school diploma or equivalent.">
  • Valid commercial driver's license and clean driving record.">
  • Accredited training in service advisor skills, customer satisfaction, and quality control.">
  • Automotive service advisor experience.">
  • Ability to read, write, and speak English fluently.">
  • Ability to concentrate and accomplish tasks despite interruptions.">
  • Multitasking skills.">
  • Proficient use of computers/business machines.">
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Benefits:

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  • Medical, dental, vision, short and long-term disability, AD&D, and life insurance.">
  • Paid time off and 401(k) with company match.">
  • Paid training and real career growth opportunities.">
  • Competitive compensation package.">
  • Employee discounts on vehicle purchase, parts, service, and more.">
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Why Choose Feldman Chevrolet of Lansing:

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  • We value our employees and offer opportunities for advancement.">
  • We prioritize professional growth and development.">
  • We foster a positive work environment that encourages teamwork and collaboration.">
  • We provide competitive salaries and benefits packages.">
  • We are an equal opportunity employer and prohibit discrimination/harassment without regard to protected characteristics.">