Loss Prevention Officer
2 months ago
We are seeking a highly skilled Loss Prevention Officer to join our team at Kohl's. As a Loss Prevention Officer, you will play a critical role in protecting our assets and preventing theft in our stores.
Key Responsibilities- Internal and External Theft Deterrence and Awareness
- Monitor customer and associate activities in the store for potential theft of Kohl's assets, taking appropriate action to prevent theft and apprehending individuals engaged in theft activity when prevention is not effective.
- Conduct surveillance and apprehension of external theft suspects in compliance with Kohl's Ethical Standards and Apprehension Guidelines.
- Assist in internal theft investigations in compliance with Kohl's Ethical Standards and Apprehension Guidelines.
- Accurately complete all statistical and incident reports, maintaining all apprehension and investigation records according to Kohl's standards.
- Develop and maintain knowledge and use of CCTV surveillance equipment.
- Operational, Shortage and Safety Controls and Awareness
- Assist in monitoring store compliance with Kohl's policies and procedures relating to theft deterrence, safety and operational controls, as assigned by Supervisor. Inform Supervisor and Store Management of shortage control opportunities.
- Participate in raising awareness to shortage control and loss prevention programs through implementation of and participation in Shortage Control and Safety Meetings, new hire orientation for associates and regular touchbases with store associates.
- Maintain a working knowledge of the store's alarm system and EAS system.
- Qualifications
- Adhere to Kohl's policies and procedures and maintain high ethical standards.
- Maintain attendance and dress code according to Kohl's standards.
- Engage in effective dialogue with LP Supervisor, DLPM, and Store Management team.
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Loss Prevention Specialist
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