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Component Specialist
2 months ago
Position Title: Component Specialist
Role Summary: The Component Specialist is responsible for managing and processing orders for parts, ensuring that customers receive the correct components for their machinery. This role involves communicating unit prices, shipping timelines, and any potential delays to customers. The Specialist will utilize computer systems to calculate total costs and expected delivery dates, while also maintaining accurate records of orders based on customer information.
Key Responsibilities:
- Review and edit incoming orders for accuracy regarding pricing and specifications.
- Utilize available resources to confirm inventory levels and request pricing for out-of-stock items.
- Handle customer inquiries and resolve complaints efficiently.
- Collaborate with various departments such as production, sales, and shipping to ensure timely delivery of parts.
- Process requests for returns and warranty claims as per established procedures.
- Proactively suggest additional products to customers to enhance their experience.
- Work collaboratively within a team environment, promoting respect and dignity among colleagues.
- Adhere to Equal Employment Opportunity guidelines and principles.
- Maintain punctuality and readiness for work as scheduled.
- Perform other related duties as assigned to support departmental goals.
Essential Skills:
- Ability to process orders received via various channels including phone and in-person.
Interpersonal Skills:
- Team collaboration
- Customer engagement
- Analytical problem-solving
- Effective time management
Employment Type: This position is a Contract-to-Hire opportunity.
Work Environment: The role is performed in an office setting that is typically quiet and climate-controlled, with occasional exposure to manufacturing conditions that may include varying temperatures and noise levels.
About Aerotek:Aerotek is dedicated to connecting skilled workers with meaningful employment opportunities. With a focus on fostering career growth, we support over 180,000 workers annually by providing access to diverse job openings across various industries. Our experienced team is committed to helping individuals navigate the job market and find positions that align with their skills and aspirations.
Aerotek is an equal opportunity employer and welcomes applications from all qualified candidates, regardless of race, gender, age, or any other characteristic protected by law.