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Customer Support and Estimation Expert

2 months ago

Morris, Minnesota, United States Superior Industries (Minnesota) Full time

As a pivotal member of our organization, the Customer Service & Estimating Specialist will be instrumental in crafting innovative solutions for bulk material handling and processing projects. This role demands exceptional leadership and organizational capabilities, along with a mechanical understanding to assess bid documents, formulate customized equipment lists, and oversee various projects to ensure timely completion.

Key Responsibilities

  • Formulate solutions and equipment inventories for prospective bulk material handling and processing projects by evaluating client requirements and bidding documentation.
  • Scrutinize and interpret bid documents and specifications provided by clients.
  • Assess and navigate commercial terms and conditions.
  • Design conceptual layouts and equipment inventories tailored to the unique needs of clients, collaborating with teams such as Outside Sales, Application, Purchasing, Engineering, and Production.
  • Oversee multiple detailed and fast-paced assignments concurrently, meeting critical deadlines, estimating equipment costs, and pinpointing high-risk areas while preparing comprehensive quotes and specification sheets.
Employee Benefits
  • Weekly compensation
  • Medical insurance covering 75% of premiums
  • Dental and vision coverage
  • Company-funded life insurance, short-term disability, and long-term disability
  • 401K retirement plan with a 5% company match
  • Immediate bonuses up to $100
Qualifications
  • Demonstrated leadership abilities, with a talent for influencing others and fostering strong relationships.
  • Exceptional organizational skills and the capacity to multitask efficiently.
  • Mechanical aptitude complemented by above-average mathematical skills.
  • Proficiency in Windows-based applications, including MS Excel, ERP Sales Module, and Salesforce.
  • Self-driven, with a preference for candidates possessing experience in the Bulk Material Handling sector.
Traits of Successful Employees
  • Commitment to Core Values: Serving Others, High Integrity, Strong Work Ethic, Culture of Opportunity & Long-Term Relationships
  • Meticulous attention to detail
  • Effective communication skills when collaborating with colleagues
  • Willingness to assist in various capacities as needed