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Supervisor Residential Sales Team Lead

2 months ago

Stillwater, Oklahoma, United States Optimum Full time

Job Summary

As a Supervisor Residential Sales Team Lead at Optimum, you will be responsible for leading a team of residential door-to-door Account Executives to meet or exceed product sales, customer growth, and revenue targets. Your primary goal will be to advance the success of your team members through effective recruitment, selection, skills training, and continuous coaching and development.

Key Responsibilities

  • Provide leads to Account Executives in accordance with the Direct Sales Deployment strategy.
  • Work one-on-one with each Account Executive to set goals and ensure accuracy and integrity of reporting.
  • Demonstrate and enhance the sales process and customer experience through side-by-side field coaching and sales huddles.
  • Provide Account Executives with current promotional and competitive information on Optimum products and services, as well as those of all competitors in the marketplace.
  • Develop direct reports to consistently achieve their Data, Mobile, and Revenue targets.
  • Clearly communicate and enforce adherence to all Company and Sales department policies, procedures, business rules.
  • Enhance and promote a sales culture built on continuous coaching and development, leveraging 1-on-1 goal setting meetings, sales huddles, and field coaching.
  • Ensure your team has and understands the tools required to be successful.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Attend and participate in company-sponsored training to enhance the skills needed to perform duties.
  • Other duties and responsibilities as assigned.

Requirements

  • 3+ years of field experience selling telecommunication products and services.
  • Consistent achievement of individual and team sales targets.
  • Core competencies include teamwork, integrity, flexibility, stress tolerance, and desire to achieve excellence.
  • Strong communication skills and the ability to coach to a consultative sale process.
  • Ability to work in a rapidly changing, dynamic, and fast-paced environment.
  • PC literate with good understanding of Excel, Word, PowerPoint, or similar programs, as well as CRM applications.

About Optimum

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community.